Warranty

Installation warranty logo

One Year Installation Warranty

Material warranties

All material warranties are specific to the product sold. Material warranties are set out by the manufacturer and can be printed by request or found on the suppliers website.

Mohawk Flooring - https://www.mohawkflooring.com/

Eckowood Hardwood Floors - https://eckowood.com/

Bella Flooring Group  - https://bellaflooringgroup.com/

Monterey Flooring - http://www.montereyflooring.com/

Taiga Building Products - https://www.taigabuilding.com/products/flooring

 

Refund Policy

​All custom made orders are non-refundable. There is a 7% cancellation fee on material including exchanges once deposit is made. We do not accept returns past 30 days of pick up time, opened or damaged boxes. Restocking fee for ordered material is 25%. Invoices paid by credit card are subject to a 3.5% service charge that is nonrefundable. Transitions and Nosing's are final sale no exceptions.

​The showroom does not stock material. All in stock material is kept in our warehouse. All orders require 1-5 hours or more for pick up. This may not always be the case with every material please consult your salesman or view the product info section on our website.

 

Questions?

If you have questions about your flooring or anything related to installations don't hesitate to give us a call anytime. With over 25 years of flooring and installation experience we are here to help.

Warranty Claim Submission Form