Warranty

Installation warranty logo

One Year Installation Warranty

Material warranties

All material warranties are specific to the product sold. Material warranties are set out by the manufacturer and can be printed by request or found on the suppliers website.

Mohawk Flooring - https://www.mohawkflooring.com/

Eckowood Hardwood Floors - https://eckowood.com/

Bella Flooring Group  - https://bellaflooringgroup.com/

Monterey Flooring - http://www.montereyflooring.com/

Taiga Building Products - https://www.taigabuilding.com/products/flooring

 

Refund Policy

​All custom made orders are non-refundable. There is a 10% cancellation fee on material including exchanges once deposit is made. We do not accept returns past 30 days of pick up time, opened or damaged boxes. Restocking fee for ordered material is 25%. Invoices paid by credit card are subject to a 3.5% service charge that is nonrefundable. Transitions and Nosing's are final sale no exceptions.

​The showroom does not stock material, once an order is placed it is subject to a cancellation fee.

Discounts

Discounts or services offered free of charge have no monetary value to the customer, if not performed for some unforeseen reason there will be no compensation.

Discounts given by Inner-City Flooring are only valid if the invoice is paid in a timely manner upon completion of the job. Inner-City Flooring has the right to charge full rates and remove any discounts on any invoices requiring collective action including and not limited to CRT, or Small Claims Court.

Questions?

If you have questions about your flooring or anything related to installations don't hesitate to give us a call anytime. With over 25 years of flooring and installation experience we are here to help.

Warranty Claim Submission Form