Inner-City Flooring has a one year installation warranty on all approved material, approved material is listed on our website. Installation warranty covers all installation deficiencies cause by the installer. If the problem persists in all flooring it falls to the manufacture. We will advocate on your behalf to get you the best possible outcome to fix or replace the floor.
Installation warranty does not cover, scratches made by anyone but the installer, impact damage caused by dropping excessively heavy items, or damage due to improper cleaning.
Material warranties are set out by the manufacturer and can be printed by request.
All custom made orders are non-refundable. 7% cancellation fee on material including exchanges once deposit is made. We do not accept returns past 30 days of pick up time or opened or damaged boxes. Restocking fee for ordered material is 25%. Invoices paid by credit card are subject to a 3.5% service charge that is non-refundable. Transitions and Nosings are final sale no exceptions.
The showroom does not stock material. All in stock material is kept in our warehouse. All orders require 1-5 hours or more for pick up. This may not always be the case with every material please consult your salesman or view the product info section on our website.
Showroom location By Appointment
Unit E 2288 Elgin Ave,
BC, V3C 3P9
Hours By Appointment
Local Family Run Flooring Store
Bringing new life to your home
Inner-City Flooring is a family run business located in Port Coquitlam. With over 20 years of experience in flooring we can suggest the right flooring for your unique space. Specializing in laminate, Vinyl Plank, Engineered Hardwood, Carpet, Tenant Improvements and Forever Renovations. Specializing in tenant improvements, House flips, Residential and Commercial Floor coverings, custom stairs and other requests.
In business since 2013, Inner-City Flooring was created by a husband and wife team, Pat and Jen. With three young children of their own Inner-City Flooring only sources safe and environmentally friendly products for our customers. As they grow and expand this core component of their business model remains the same. They treat every customer as part of the family, brining new life to your home.